Twitter Latest News| Twitter: Twitter’s interim complaints officer in India resigns, was appointed under new IT law
Chatur’s name is no longer visible on social media company’s website
- Interim Grievance Officer Dharmendra Chatur has resigned from the post.
- Chatur’s name is no longer visible on the social media company’s website
- The government has accused Twitter of deliberately not following these new rules.
New Delhi: The interim Grievance Officer appointed in India of the social network platform Twitter has resigned from his post. Under the new information technology rules, it is necessary to appoint a grievance officer in major social media companies to deal with the complaints of Indian users. A source said that Dharmendra Chatur, who was recently appointed by Twitter in India, has resigned from the post.
Chatur’s name is no longer visible on the social media company’s website. Under the Information Technology (Guidelines for Intermediaries and Digital Media Code of Conduct) Rules 2021, forums are required to provide the name and contact addresses of the said official on their websites. Twitter declined to comment on the developments.
The new rules have come into effect from 25 May.
The government has accused and criticized Twitter of deliberately not following these new rules. The new rules have come into effect from May 25. With Twitter not appointing the required officers even after the deadline, it has lost the right to exempt intermediary digital platforms in India through the ‘Provision of Protection’.
Chatur was appointed as Interim Grievance Officer for India
Under the new rules, major social media platforms such as Twitter, Facebook, Instagram and WhatsApp will be required to take additional measures. This includes appointment of Chief Compliance Officer, Nodal Officer and Grievance Officer in India etc. In response to the final notice issued by the government on June 5, Twitter said that it wants to comply with the new rules and will soon appoint a Chief Compliance Officer. Will share details. Meanwhile, it had appointed Chatur as interim Grievance Officer for India.
Now given a US address and an e-mail address for correspondence
Now instead of the name of the Grievance Redressal Officer for India on the tutor’s website, a correspondence address and an e-mail address have been given in the US. According to government officials, Twitter has lost the legal protection given to the mediator due to non-compliance with the new rules and now legal action can be taken against him by holding him accountable for any content of the platform.
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